Terms of Service

This ToS was last updated April 04, 2016

In order to use the service you must read and accept these terms of service and privacy policies.

Selfloops S.n.c. with website http://www.selfloops.com provides fitness services and accessories to sport enthusiasts and professionals that want to track, analyze and improve their own performance. Selfloops is an Italian company and the terms of service and conditions are rendered in accordance with the Italian law and jurisdiction.

Selfloops provides an Internet service, a mobile application and accessories to track and analyze fitness activities. The service is provided as is, and SelfLoops is not liable for incorrect or incomplete information, or improper use of the data of the services. Selfloops cannot be held liable for damages, loss of income, business interruption, loss of data or other losses or damages associated with the use of its services. Selfloops can suspend, change or interrupt any of the services it offers without prior notices.

All content in the SelfLoops services, including images, text, software and hardware are property of SelfLoops and protected by intellectual property laws covered by the Italian legislation. Copy, distribution of the content and reverse engineering of the software, website and hardware are prohibited. Downloading some parts of the SelfLoops website, such as images and text is allowed only for personal, private and non commercial use.

Posting of offensive, discriminatory, racial, pornographic or illegal material is prohibited and the consequence is an immediate termination of the service. Unapproved commercial messages or advertising, is not permitted. The administrators can any time remove the content, or suspend an account that does not adhere to the terms of service without prior notice and Selfloops shall not be held liable to you or any third party because of such termination or action.

You expressly agree that SelfLoops is not providing medical advice via the website (including text, photographs, images, illustrations, videos, audio and other material created by SelfLoops or any other user or third party). Consult or ask for the advice to your physician or other medical professionals for any health related questions.

You expressly agree that your athletic activities carry certain inherent and significant risks of property damage, bodily injury or death and that you voluntary assume all known and unknown risks associated with these activities even if caused in whole or part by the action, inaction or negligence of Selfloops or by the action, inaction or negligence of others. You expressly agree to release Selfloops, its subsidiaries, affiliates, officers, agents, representatives, employee, partners and licensors from any and all liability connected with your athletic activities, and promise not to sue those parties for any claims, actions, injuries, damages, or losses associated with your athletic activities, use or misuse of training programs created by SelfLoops or any third party, use or misuse of equipment created by SelfLoops or any third party.

We welcome comments, feedback, suggestions, and other communications regarding our website, applications and the services we provide. You are not obligated to provide feedback to us and in the event that you provide us feedback, you hereby grant to Selfloops a worldwide, non-exclusive, transferrable, assignable, sub-licenseable, perpetual, irrevocable, royalty-free license to copy, distribute, create derivative works of, publicly display and perform and otherwise exploit such feedback and to use, make, have made, sell, offer for sale, import and export products and services based on such feedback. If you do not wish to license your feedback according to our terms described here, please do not send us any feedback.

By using our services you grant the consent to Selfloops to manage and process your data according to our terms of services and privacy policy.

In order to use the service you must be older than 16.

Selfloops reserves the rights to change the Terms of Service or Privacy Policy at any time. You must accepts the conditions to be able to use the service or access may be denied.

Orders and premium services

The user may enroll in premium subscription services. Payments are withdrawn when the subscription is made.

In order to place an order, you have to explicitly accept the terms and conditions. We consider an order binding when you accept the terms and submit the order by pressing the submit button.

All order transactions are secured using SSL encrypted connections. We use commercial payment gateways such as Paypal for secure payments, they are certified by the major credit cards and PCI compliant.

Return policy for physical goods and merchandise

If you are not satisfied with your purchase or you may want to return for any reason, you can get a full refund if you return, at your expense, the merchandise unopened and undamaged within 14 days of receipt.

Shipping

We ship our goods from EU. Given the current regulations, for orders shipped outside the EU there may be local and import taxes to be paid. These taxes and regulations varies for each country and we cannot calculate in advance these costs. For these reasons, the customer is responsible for providing the customs the needed information for clearance and paying the duty.

Group Fitness

Specific Terms of Service of the SelfLoops Group Fitness service, in addition to the ToS described in this page click here.

Privacy policy

At SelfLoops we believe your privacy is very important and we want to make sure we manage it properly and according to clear policies and principles.

Our key principle:

  • We use the data you provide to us and the additional data we collect about you with the only scope of offering you the best possible user experience with our service.

We always welcome suggestions and comments, and we take them very seriously, to contact us send email at: info@selfloops.com

We adhere to the European directive 95/46/EC and the Italian directive 196 June 2003 on the protection of user privacy and the processing of personal data.

Information we collect and how we use it

In order to register to the service you have to provide us your email. Other personal information you may optionally want to share with SelfLoops include name, date of birth, gender, weight, location, phone number.

When you use our service we may use web browser cookies, your IP address, browser type and language, location, device you use, the website or search engine you came from, screen resolution, date and time of your request with the scope of improving and providing you our service.

To fully utilize the service, you may want to connect to sensors that enables the gathering of the information about your training activities. The sensors we supports collect information on speed, distance, cadence, bike power, weight, steps taken, heart rate, temperature, humidity, altitude. In the future we may support additional sensors. The sensors enhance the ability of the service to track and measure your performance. Furthermore, the service uses location technologies such as GPS, to locate your position. However, as the user of the service, you can decide which sensors to enable for your activity and whether to enable or disable location tracking.

Beware, by disabling certain sensors or tracking abilities, the service functionalities may degrade. But we want the user to be in charge of its own privacy and it is up to you to enable and disable certain functionalities.

The telemetry service allows the streaming of the activities and the related metrics to our services. The users can share the live streaming events in the main social networks such as Facebook and Twitter. Once shared people that have the URL (Uniform Resource Locator) can access the activity in live streaming. Sharing of the live streaming events (telemetry) or posting of the summary of the trainings in the social networks can be enabled in the application and requires an explicit action by the user.

If the user is part of a team, the coach can follow the telemetry (live streaming) event. The user can disable its real-time tracking anytime.

SelfLoops may provide premium services and additional service or products. In order to process the purchase we may request additional information such as delivery address, billing address and credit card information.

All this information is collected and stored with the scope of offering our users with the best experience possible and additional information allows us to customize and improve constantly our service.

User communication

We may contact you to provide updates and news regarding our service. You can select and change how you want SelfLoops to communicate with you in the communication settings of the service.

Data Security and Processing of data

Data are process and stored using state of the art technologies and practices. You can access your account and profile with the use of an account name and password.

Data are stored in servers that may hosted in different countries and located in the European Union.

Your data are stored and retained as long as your account is active. You can contact SelfLoops to delete, cancel or update your account data any time. For further information on data processing contact.

SelfLoops snc
viale XX Giugno 29, 63900
Fermo, FM,
Italy

email : info@selfloops.com

Changes to the Privacy Policy

Please note that this privacy policy may change from time to time, as the service evolves. We will not reduce your rights without your explicit consent.

We want you to order with confidence and peace of mind that your credit card number and details remain secure and private. PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. All payments will be made over a secure encrypted connection so credit cards numbers and private details cannot be stolen in transit: this is as secure as online ordering can be

More information about PayPal can be found at www.paypal.com.

Privacy Policy All personal data is fundamentally treated in the strictest of confidence. Your personal data is used to enable the optimum handling of the order, to deliver the merchandise, provide services and to handle payments. For this purpose, we pass your data on to authorized service providers and, if necessary, to associated companies